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ENGINEER, NETWORK OPERATIONS

🏢
Qualfon
📍 Dumaguete, Philippines
📍
Location Dumaguete
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

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Job Description

Job Summary

Responsibility:

Monitor and Maintain the global infrastructure to analyze the problems, implement the troubleshooting, incident reaction on the system and communicate with stakeholder for a better resolution to meet the business goals or objectives.

Area of expertise (Skills)

Primary Functions:

  • Understand the NOC tools functionalities to understand and acknowledge alerts.
  • Incident response and resolution on ITSM tools quality of service reporting
  • Performance reporting and improvement recommendations over day to day incidents alerts
  • Service Provider portal management and follow-up for root cause analysis
  • Supervise a 24x7 Network Operation Center’s (NOC) shift operation and personnel; 
  • Update and maintain documentation associated with processes and procedures. 
  • Continuously improve and develop systems to proac...

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    📍 Location Details

    🌆
    City
    Dumaguete
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

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