Sonata Software is seeking a SCCM/Intune Customer Engineer based in Selangor, Malaysia, to provide technical support for Microsoft Endpoint Configuration Manager and Intune. The role focuses on troubleshooting customer requests and ensuring reliable endpoint management.

Key responsibilities include providing Tier 2 support, analyzing logs, and documenting resolutions while maintaining excellent communication with customers. Ideal candidates should have experience in SCCM and Intune environments and demonstrate strong ownership of customer experience.