Become an End User Support Specialist and drive IT excellence at our Port Coquitlam locations. Focus on user-support with a blend of technical skills and customer service.
As an End User Support Specialist, your responsibilities will include managing end-user systems, from laptops to office software. You will leverage your 3+ years of experience to ensure efficient IT operations and improve user engagement through training and support. The role requires attention to detail and effective communication for diverse audiences.
Key Responsibilities:
• Address and resolve IT issues for end users
• Implement computer imaging and server maintenance
• Collaborate with partners for swift problem resolution
• Manage procurement procedures for IT resources
• Provide user training to enhance tech understanding
Requirements:
• Diploma in IT or related field
• Over 3 years' experience in a help desk capacity
• Proficient in Microsoft operating systems
• Familiarity...