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Employee Services Specialist
Colorado State University
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Fort Collins, United States
Location
Fort Collins
Posted
June 16, 2026
Commute
Local Area
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Job Description
**Job Description**
**Job Description**
This position serves as a primary resource for employee related services within the Division of Human Resources, providing HR support and assisting employees via help cases submitted in Workday, phone calls, emails and an in-person service center. The role responds to employee questions and resolves a variety of standard and moderately complex Human Resources issues.
Full Consideration Date: Apply before Midnight June 22, 2026
_This position offers a hybrid work schedule, rotating with other staff based on business needs, following successful completion of in-person training._
**Essential Job Duties:**
+ Serve as a primary employee contact for the Division of Human Resources
+ Interpret and apply HR policies, procedures, and regulatory requirements to provide guidance
+ Perform Workday Help Tier 1 and Tier 2 case intake, triage, documentation, and resolution
+ Analyze employee data, r...
**Job Description**
This position serves as a primary resource for employee related services within the Division of Human Resources, providing HR support and assisting employees via help cases submitted in Workday, phone calls, emails and an in-person service center. The role responds to employee questions and resolves a variety of standard and moderately complex Human Resources issues.
Full Consideration Date: Apply before Midnight June 22, 2026
_This position offers a hybrid work schedule, rotating with other staff based on business needs, following successful completion of in-person training._
**Essential Job Duties:**
+ Serve as a primary employee contact for the Division of Human Resources
+ Interpret and apply HR policies, procedures, and regulatory requirements to provide guidance
+ Perform Workday Help Tier 1 and Tier 2 case intake, triage, documentation, and resolution
+ Analyze employee data, r...