Employee Life Cycle (ELC) Job Requirements* We are looking for an Employee Life Cycle (ELC) Associate to support day-to-day employee lifecycle operations for Global and U.S. employee populations. This role is responsible for handling Tier-1 and Tier-2 cases, maintaining employee data accuracy, supporting onboarding and offboarding activities, assisting with payroll and benefits education, and ensuring timely and compliant service delivery. The ELC Associate works closely with ELC Leads, HRBPs, Payroll, Benefits, HRIS, and COE teams to provide consistent, high-quality employee support across the hire-to-retire lifecycle. Key Responsibilities * Case Management & First Line Support • Handle Tier 1 and Tier 2 employee queries through the case management system • Respond to FAQs and non-technical process-related questions using approved knowledge articles • Perform data entry–based resolutions where applicable • Update cases with accurate status, actions, next steps, and resolutions • Escal...