Employee Life Cycle (ELC)

Job
Requirements*

We are looking for an Employee Life Cycle (ELC) Associate to support
day-to-day employee lifecycle operations for Global and U.S.
employee populations. This role is responsible for handling Tier-1 and
Tier-2 cases, maintaining employee data accuracy, supporting
onboarding and offboarding activities, assisting with payroll and
benefits education, and ensuring timely and compliant service delivery.
The ELC Associate works closely with ELC Leads, HRBPs, Payroll,
Benefits, HRIS, and COE teams to provide consistent, high-quality
employee support across the hire-to-retire lifecycle.

Key
Responsibilities
*

Case Management & First Line Support
• Handle Tier 1 and Tier 2 employee queries through the case
management system
• Respond to FAQs and non-technical process-related questions
using approved knowledge articles
• Perform data entry–based resolutions where applicab...