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EMEA Customer onboarding Lead

🏢
DIGITAL REALTY
📍 Spain, Spain
📍
Location Spain
📅
Posted June 09, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Your role

Regional Governance & Oversight

  • Govern onboarding delivery across all in-market teams within the region, ensuring adherence to global standards, SLAs, and best practices.
  • Establish and enforce a consistent regional onboarding framework, including documentation, milestone tracking, and reporting.
  • Monitor onboarding KPIs across markets and drive performance improvement initiatives where gaps are identified.
  • Conduct regular performance reviews with local onboarding teams to ensure service consistency and accountability.
  • Act as regional escalation point for complex or high-risk onboarding programs.

    • Customer Onboarding & Transition

  • Oversee the end-to-end onboarding lifecycle from Sales handover through to go-live.
  • Ensure all contractual, technical, security, and compliance requirements are validated and executed prior to service activation.
  • Drive on-time delivery of onboardin...

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    📍 Location Details

    🌆
    City
    Spain
    🗺️
    Country
    Spain
    🚗
    Commute
    Local Area

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