Become a vital member of the EMCO team as an Inside Sales Account Manager, focusing on customer service excellence and sales growth. This position prioritizes developing lasting customer relationships while managing sales communications via phone and email.
In this role, you will be overseeing the sales order process and maintaining engagement with key accounts, ensuring that service requests are promptly addressed. You will be actively involved in service and issue resolution, providing detailed project updates and facilitating successful sales outcomes through organized customer interactions.
Key Responsibilities:
• Follow up on quotes and process sales orders efficiently
• Foster relationships with key account clients
• Solve customer issues efficiently to enhance satisfaction
• Manage timelines on larger projects as needed
• Conduct outbound calling to identify new leads
Requirements:
• College degree or equivalent relevant experience
• Minimum 1-year ...