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Eligibility Officer - Workers Compensation

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DXC Technology
πŸ“ Port Melbourne, Australia
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Location Port Melbourne
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Posted June 13, 2026
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Commute Local Area
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Job Description

Job Description:

The Eligibility Officer will be required to make decisions on whether to accept, or reject claims, and transition claims to appropriate Case Managers for ongoing management. The role will also calculate PIAWE, advise Dispute Resolutions Managers for rationale for original decisions and identify the recovery potential of claims. Your strength in technical knowledge of the relevant legislation and resilience to achieve business and Worksafe objectives, through utilisation of your analytical and communication capability will see your success in this position.Β 
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To be successful in this role you will haveβ€Ž:β€Ž

  • Problem solving and decision making

  • Work management - attention to detail, organisational and planning skills

  • Communication – written and verbal

  • Resilience and perseverance

  • Strong customer service focus

  • Negotiation and influencing

  • Contin...

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    πŸ“ Location Details

    πŸŒ†
    City
    Port Melbourne
    πŸ—ΊοΈ
    Country
    Australia
    πŸš—
    Commute
    Local Area

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