Title: Business Systems Analyst – EDI

Location: Mexico/Brazil (Remote)

Duration: Long Term

Role Summar

y Deliver application functional support for client systems, ensuring smooth handling of user issues and incident resolution

.
Key Responsibiliti

es Resolve application functional and logical issu

es Provide end-user support and guidan

ce Support incident lifecycle manageme

nt Collaborate with technical teams for resoluti

on Maintain service quality and response tim

es
Required Ski

lls Functional application supp

ort Incident management and troubleshoot

ing Business systems analy

sis User supp

ort
Experi

ence3+ y

ears
Lang

uages Sp

anish English (Profic

ient)
Tech

nology Electronic Data Interchange (EDI)