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Electronic Banking Officer at First National Bank GH

🏢
Confidential
📍 Ghana, Ghana
📍
Location Ghana
📅
Posted June 23, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

To manage a portfolio of Online Banking clients within business specifically selling to support and train clients on electronic banking products in consultation with the relevant stakeholders


  • Optimize the usage of First National Bank Ghana Electronic Banking products to increase transaction volumes/revenue.

  • Cross sell electronic banking products to clients to reduce operational costs and increase revenue.

  • Assist with new client set up on electronic platforms.

  • Responsible for the development and maintenance of strategic relationships with relevant stakeholders including Client Service Representatives, Relationship Managers, Service Advisors, etc.

  • Develop and maintain relationships with peers in the market to keep up to date with latest developments risk frameworks, disclosure requirements etc.

  • Resolve customer queries effectively and efficiently and also serve as the first line support for call centre queries.

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    📍 Location Details

    🌆
    City
    Ghana
    🗺️
    Country
    Ghana
    🚗
    Commute
    Local Area

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