Care Outlook is seeking a highly organized and detail-oriented Electronic Call Monitoring officer to join service in Lambeth.

In this role, you will be responsible for ensuring that medication administration is in compliance with regulatory standards and company policies. The successful candidate will have experience with an electronic medication management system (ECM) and a strong understanding of medication administration policies and procedures.

As an Electronic Call Monitoring Officer/Administrator, you will be offered the following:

Salary £26,000 - 27,000
Ongoing support and Professional Development
20 Days Holiday plus Bank Holidays
Opportunity to work in an expanding leading home care provider

Main Responsibilities:

Oversee and manage the Electronic Call Monitoring system.
Ensure accurate recording of carers' time spent at each client visit.
Produce reports for management, payroll, and invoicing purposes.
Respond to alerts o...