O2O (Online-to-Offline) Operations Support

• Assist in managing daily O2O operations such as Store Pick-Up (SPU).
• Coordinate with stores to ensure timely order preparation and collection.
• Monitor order status and follow up on any delays or issues.
• Prepare weekly/monthly reports for internal review.
• Identify simple operational gaps and suggest improvements.
• Support documentation of SOPs for O2O processes.

Inventory Management & Stock Optimization

• Manage daily and monthly inventory operations, including stock tracking, inventory replenishment, receiving, and dispatching goods.
• Monitor stock levels and conduct regular audits to ensure inventory accuracy.
• Collaborate with Internal/External team to determine reorder points and optimize stock levels.
• Analyze inventory data and generate reports on stock levels, trends, and performance metrics.

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