About the job E-Commerce Sales Specialist

As Online Sales and Operations Specialist, your primary goal is to meet and exceed sales targets while ensuring excellent sales services. You will manage and engage customers using web-based communication channels.

1. Quick Response: Respond promptly and effectively handle customer inquiries, objections, and close sales in a polite, friendly, and professional manner via chat and phone calls.
2. Selling and Management of Selling Platforms: Manage platforms such as Website, Facebook, Instagram, TikTok, Lazada, Shopee, Zalora, and others.
3. Upselling and Cross-Selling: Suggest related products or services to enhance the customer's experience.
4. Prepare daily and monthly sales reports.

Client Relationship

1. Follow-Up: Regularly follow up with clients to maintain relationships and gather feedback.
2. Database Management: Update th...