Position: E-Commerce Customer Service Representative (CSR)

Salary: PHP 50,000 – PHP 55,000 per month (depending on experience and skills)

Working Hours & Conditions: Mondays to Fridays;  9:00 AM to 6:00 PM AEST

Holidays: TBD

OVERVIEW:

We are looking for a passionate and customer-focused E-Commerce Customer Service Representative to join our growing team. This role works closely with our Customer Service team based at our Head Office in Melbourne, supporting the day-to-day customer experience for our online beauty and skincare brand. The ideal candidate has a genuine love for beauty products, strong digital customer service experience, and the ability to deliver personalised, expert support that reflects our brand values.

RESPONSIBILITIES:

• Respond to customer enquiries promptly and professionally via Gorgias across...