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E-Commerce Customer Service Executive

🏢
Luxasia
📍 Bangkok, Thailand
📍
Location Bangkok
📅
Posted June 06, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description

 
  • Respond to E-commerce Customer Service chats
  • Provide real-time response to customer’s inquiries and concerns and ensure the brand provides the highest level of customer service, propose additional products to customers as deemed appropriate.
  • Assist in addressing customer’s order concerns and liaise with respective teams until concern is closed
  • Report customer concerns to the marketplaces as needed
  • Remain up-to-date with brand campaigns, product catalogue, promo offers, and category trends.
  • Aid the Ecommerce Operations team in arranging special deliveries, filing claims, tracking returns, among others

    • Requirements

  • Strong communication and writing skills.
  • English literacy especially in writing
  • Good coordination and project management, and problem solving skills
  • Process attention to detail, beauty product knowledge
  • Quick learner with the ability ...

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    📍 Location Details

    🌆
    City
    Bangkok
    🗺️
    Country
    Thailand
    🚗
    Commute
    Local Area

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