Job Description – Dynatrace L2/L3 Support (Sustenance Role)

Location:

Navi Mumbai
Experience:

3 to 5 Years

Role Summary
Looking for a

Dynatrace L2/L3 Support Engineer

for a

Sustenance role , with strong experience in

configuration, monitoring, and issue resolution .

Key Responsibilities
Provide

L2/L3 support

for Dynatrace platform
Handle

configuration, setup, and troubleshooting

of Dynatrace (One Agent, dashboards, alerts)
Monitor application performance and ensure system stability
Analyze alerts, identify root causes, and provide fixes
Work on

incident management, problem resolution, and escalations
Collaborate with application and infrastructure teams
Maintain documentation and support continuous improvements

Required Skills
Strong experience in

Dynatrace (APM tool)
Hands-on in

configuration & impleme...