Dynamics 365 Solution Specialist (Functional)

Mode: Hybrid • Location: Kuala Lumpur, Malaysia • Job Family: Business Systems Development

Johnson Matthey IT (JM IT) is the global IT function responsible for ensuring that our IT capabilities not only support and integrate technologies but also offer insight into future IT tools that could provide a competitive edge and improved operating efficiencies.

Job Purpose

As a Dynamics 365 Solution Specialist, you will help drive our goals by:

• Collaborating with stakeholders to define business and operational system requirements.
• Evaluating the effectiveness of existing systems and processes and proposing enhancements.
• Defining scope and success metrics for systems analysis and solution implementation.
• Governance and validation of third‑party solutions to ensure alignment with business needs.
• Leading the implementation, configuration, and...