About Position: We are looking for a Dynamics 365 Engineer to design, develop, and integrate field service solutions with GenAI-powered agent systems. Role : Dynamics 365 Engineer Location: All Persistent Location Experience: 8 to 12 years Job Type: Full Time Employment What You'll Do: You will play a key role in extending and customizing Microsoft Dynamics 365 (especially Field Service modules) and integrating it with AI capabilities powered by Azure OpenAI Service within the Microsoft Azure ecosystem. This role is critical in bridging enterprise field service workflows with intelligent automation and AI-driven insights. Key Responsibilities Dynamics 365 Development & Customization Design, develop, and customize solutions within Microsoft Dynamics 365, particularly Field Service modules. Configure entities, workflows, business rules, forms, and dashboards. Develop plugins, custom workflows, and integrations using .NET and Power Platform tools. Field Service Solution Implementation Imp...