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Dynamic Presales Specialist for High-Tech Audio Solutions
Algo Communication Products Ltd
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burnaby, Canada
Location
burnaby
Posted
June 05, 2026
Commute
Local Area
Local Opportunity Near You!
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Job Description
Elevate customer experiences as a dedicated Presales Specialist focused on audio and video communication products. Be part of an innovative team providing exceptional technical support and solutions in a full-time role.
This specialist role in technology demands a customer-centric approach along with strong technical skills. With a focus on both pre-sale and post-sale support, you'll troubleshoot software features and network integrations. Your expertise in both VoIP and analog audio systems will ensure a successful customer experience while collaborating closely with sales teams.
Key Responsibilities:
β’ Deliver pre-sales technical support via phone, email, and tickets
β’ Collaborate with sales on customer requirements and solutions
β’ Design system architectures for audio and paging deployments
β’ Perform ad hoc lab testing to verify customer issues
β’ Create and maintain technical documentation for products
Requirements...
This specialist role in technology demands a customer-centric approach along with strong technical skills. With a focus on both pre-sale and post-sale support, you'll troubleshoot software features and network integrations. Your expertise in both VoIP and analog audio systems will ensure a successful customer experience while collaborating closely with sales teams.
Key Responsibilities:
β’ Deliver pre-sales technical support via phone, email, and tickets
β’ Collaborate with sales on customer requirements and solutions
β’ Design system architectures for audio and paging deployments
β’ Perform ad hoc lab testing to verify customer issues
β’ Create and maintain technical documentation for products
Requirements...