Are you a passionate leader in hospitality? The Jasper Forest Park Hotel is seeking a Front Office Manager to enhance guest satisfaction and operational efficiency. Join our dedicated team today!
In this hands-on position, you'll have 5-7 years of hotel experience with a flair for management, mentoring staff, and optimizing guest service flows. Your role will encompass administrative functions, financial oversight, and team development, all aimed at enriching the guest experience.
Key Responsibilities:
• Direct and manage all operations of the Front Desk
• Support guest check-ins, group arrivals, and concierge services
• Assess and refine guest satisfaction surveys and feedback
• Collaborate with various departments for operational success
• Maintain lobby standards and safety policies consistently
Requirements:
• 5-7 years in hotel or hospitality operations
• Supervision experience of 2-4 years
• Strong organizational skills for multi-tasking
• Fami...