Join a motivated team as a Client Service Representative, providing excellent bilingual support for group benefit operations. Help shape client experiences while driving satisfaction through effective collaboration.
This role calls for a dedicated professional with over 5 years in group benefits. You will handle inquiries, support renewal processes, and maintain high service standards while navigating multiple priorities. Strong communication and analytical skills are essential to succeed in this environment and adapt to change.
Key Responsibilities:
• Deliver bilingual customer service to clients and advisors
• Escalate inquiries to ensure efficient resolutions
• Provide quotes and renewal support to the team
• Assess new business applications for accuracy
• Communicate essential requirements and timelines effectively
Requirements:
• Minimum 5 years’ experience in Group Benefits
• Understanding of administrative practices in the field
• Bilingual commu...