Overview

Looking for your next hospitality leadership opportunity by the beach? Long Bay Surf Club is on the lookout for an experienced Duty Manager to join the team. Located in one of Auckland's most stunning coastal destinations, Long Bay Surf Club offers a relaxed atmosphere, great food and beverage offerings, community events, and breathtaking ocean views. We are seeking a hands-on leader who thrives in a fast-paced hospitality environment, enjoys developing teams, and is passionate about delivering exceptional guest experiences.

Responsibilities

• Venue Operations: Oversee the day-to-day operations of the venue during rostered shifts; Open and close the venue in accordance with company procedures; Ensure all areas of the venue are clean, organised, and operating efficiently; Monitor service standards across the bar, restaurant and function spaces; Handle customer enquiries, complaints and feedback professionally.
• Team Leadership: Lead, su...