As Duty Manager, you will play a key role in ensuring the smooth running of daily catering operations, leading teams on shift, maintaining high service standards, and supporting the overall success of the site. You will work closely with the General Catering Manager to deliver an outstanding dining experience for customers and clients alike.

Responsibilities

• Support the management of daily catering operations across the site.
• Lead and motivate team members to deliver excellent customer service.
• Ensure food quality, presentation, and service standards are consistently achieved.
• Assist with staffing, training, and team development.
• Monitor compliance with food safety, health & safety, and company procedures.
• Support stock control, ordering, and cost management.
• Handle customer feedback and resolve issues professionally and efficiently.
• Act as the site lead during designated shifts and in t...