As a Technical Customer Support Advisor, you will deliver top-tier technical assistance to our clients through phone and email. Your role will involve supporting B2B customers by resolving issues related to their e-commerce transactions on the platform. You will investigate and troubleshoot payment and account concerns, ensuring strong relationships with customers through prompt follow-up.

Your role

You will provide exceptional support to customers by handling both technical and administrative queries via telephone, chat, and email. This will involve helping customers with the installation and setup of their terminals or online payment solutions, resolving any reported issues, and fostering strong customer relationships.

Your profile

• Fluent in the requested language
• Working proficiency in English
• Experience in a call center environment
• Excellent communication and interpersonal skills
• Positive, adapt...