We're partnering with a leading international outsourcing group in Portugal to recruit Customer Support & Billing Specialists for a large-scale public services operation. The project supports critical road infrastructure services, combining customer support, billing, and administrative communication across digital channels.

This is a stable, long-term opportunity within a regulated, essential-services environment, ideal for candidates who enjoy structured processes, customer interaction, and administrative accuracy.

• Handling customer queries related to accounts, billing, tolls, and service information
• Registering requests, complaints, and clarifications in internal systems for full traceability
• Performing billing, collection, and revenue reconciliation activities
• Communicating with external entities such as authorities and regulatory bodies when required
• Ensuring data accuracy and compliance with...