Mercier Consultancy is on the lookout for a Dutch Speaking Customer Support Representative to join our Home Appliances Department! In this integral role, you will be the primary point of contact for our Dutch-speaking customers, providing them with dedicated support and assistance regarding their home appliances inquiries. Your knowledge and expertise will be essential in helping customers resolve issues and make informed decisions about their appliances.

This position is perfect for individuals who are passionate about customer service and have a keen interest in home appliances. You'll be part of a friendly and supportive team that values effective communication and customer satisfaction.

Responsibilities

• Provide customer support in Dutch via phone, email, and chat
• Assist customers with inquiries related to home appliances, including product features, troubleshooting, and after-sales support
• Document customer interactions and resolutions...