Mercier Consultancy is excited to offer a Dutch Speaking Customer Support position specifically for Booking.com, with a relocation package to Athens, Greece. This role provides a unique opportunity to work with one of the world's leading online travel platforms while enjoying the vibrant culture and lifestyle of Athens.

Key Responsibilities

• Provide customer support to Dutch-speaking Booking.com users via phone, email, and chat.
• Assist customers with booking inquiries, cancellations, modifications, and other related requests professionally and efficiently.
• Resolve customer complaints and issues promptly to ensure a high level of customer satisfaction.
• Maintain accurate records of customer interactions using CRM systems.
• Collaborate closely with internal teams to improve customer service processes and ensure consistent support quality.
• Stay updated on Booking.com products, policies, and promotions to provide informed as...