Mercier Consultancy is excited to announce an opening for a Dutch Speaking Customer Service Representative for our Client's Smart Home Technology Company. In this engaging Junior role, you will provide exceptional support to our Dutch-speaking customers as they navigate through our innovative smart home product offerings and services.

Your fluency in Dutch will be essential in assisting clients with their inquiries, troubleshooting technical issues, and guiding them in maximizing their smart home experiences. By providing outstanding customer service, you will contribute significantly to customer satisfaction and loyalty within the growing smart home technology market.

Responsibilities

• Deliver high-quality customer service in Dutch through phone, email, and chat regarding smart home technology inquiries
• Troubleshoot technical issues and assist customers with device setup and configurations
• Educate clients about smart home products, feature...