Mercier Consultancy is on the lookout for a Dutch Speaking Customer Service Representative to join our Online Travel Department. In this engaging role, you will provide exceptional support to our Dutch-speaking clients, assisting them with their travel inquiries and ensuring a hassle-free booking experience.

Your fluency in Dutch will be crucial as you guide customers through our online platforms, help them with flight and hotel bookings, and address any travel-related concerns or questions they may have. You will play an essential role in creating memorable travel experiences for our clients while contributing to our commitment to outstanding customer service.

Responsibilities

• Deliver high-quality customer service in Dutch via phone, email, and chat regarding online travel bookings
• Assist customers with travel inquiries, including flight options, hotel reservations, and travel packages
• Resolve customer issues and complaints in a timely an...