Mercier Consultancy is thrilled to announce an opportunity for a Dutch Speaking Customer Service Representative for an E-Learning Company, based in Greece. In this engaging role, you will provide exceptional support to our Dutch-speaking customers as they explore our online educational platforms and resources.

Your fluency in Dutch will be essential for assisting clients with their inquiries regarding course offerings, platform navigation, registration processes, and technical support. You will play a significant role in enhancing user experience and helping learners access valuable educational opportunities.

Responsibilities

• Deliver high-quality customer service in Dutch through phone, email, and chat regarding e-learning inquiries
• Assist customers in understanding course details, registration, and platform functionalities
• Troubleshoot technical issues and provide support during the learning process
• Document all customer interact...