Mercier Consultancy MD is excited to offer an opportunity for Dutch‑Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide high‑quality customer service to Dutch‑speaking clients, assisting them with product inquiries, technical support, and after‑sales services.
Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.
Key Responsibilities
Respond promptly and professionally to Dutch‑speaking customers via phone, email, and chat concerning electronic products and services
Provide technical assistance and troubleshooting solutions to ensure customer satisfaction
Maintain accurate records of customer interactions and transactions using CRM tools
Coordinate with internal teams to resolve product‑related issues and customer concerns
Stay updated on product developments, company policies, a...