Dutch Customer Support (hospitality industry) Barcelona

Join to apply for the Dutch Customer Support (hospitality industry) Barcelona role at Nordsabroad .

As a Customer Service Agent for our client, a major entertainment destination catering to the Dutch market, you will play a crucial role in ensuring our customers have an unforgettable experience.

Your responsibilities will include assisting guests with inquiries, resolving issues, and delivering outstanding customer service.

You will respond to customer inquiries via telephone and email about bookings, activities, and general information regarding services for the Dutch market.

Provide advice and information on facilities and services. Address customer concerns and complaints effectively, aiming to find swift and satisfactory resolutions.

Collaborate with other departments to resolve customer issues promptly. Assist customers in booking accommodations...