Analyze driving behavior data to assess driver risk levels and inform interventions.Review and pre-approve high-risk or critical journey plans prior to final authorization.Lead initiatives to enhance journey monitoring tools, tracking technology, and reporting systems.Recommend corrective and preventive actions for recurring nonconformities and systemic weaknesses.Allocate resources and manage shift schedules to maintain uninterrupted journey monitoring operations.Consolidate driving performance, compliance, and journey management reports received from administrators.Analyze trends and present driving and journey management performance dashboards to senior management.Ensure all trip requests comply with AMHEC Driving Policy and Journey Management Procedure before approval.Supervise and mentor Journey Management Administrators, ensuring effective 24/7 coverage of the monitoring center.Support internal and client audits related to driving and journey management and pr...