Elevate maintenance operations at Dollarama as the Manager of Maintenance Operations on a one-year contract. Lead teams in Montreal while managing maintenance requests and service efficiency nationwide.
In this role, you'll support a diverse team of service agents and supervisors, ensuring high-quality responses to operational challenges. With a focus on optimizing workflows and fostering solid relationships, your strategic vision will shape the future of the Maintenance department.
Key Responsibilities:
• Manage and mentor service teams in Montreal and El Salvador
• Respond to high-stakes maintenance issues daily
• Develop and analyze data for efficiency improvements
• Supervise facilities contracts and service partners
• Ensure compliance with Service Level Agreements
Requirements:
• Bachelor's degree in Management, Administration, or similar
• 5-10 years of relevant experience in the field
• Proven ability to manage large contracts
• Strong skills...