Our associates celebrate lives. We celebrate our associates.

Provides documentation support to funeral homes and crematories validating accuracy and consistency on service documents in a polite, professional manner with a goal to meet and exceed customer expectations.

**JOB RESPONSIBILITIES**

**Documentation Support**

+ Uses adept knowledge of state specific laws and Company standard operating policies and procedures for services requested
+ Validates that documents from the funeral home to support requested service complies with state law and Company policies and procedures (a copy of the final paperwork is then kept on file at the crematory, funeral home and in Carepoint)
+ Interprets and evaluates documentation to verify information on all services is completed accordingly with accuracy and consistency
+ Demonstrates quick response to document inquiries and directs customers with clear instructions to correct documentation as needed
+ ...