Lead and manage front-line / professional support teams to peak effectiveness and efficiency in order to deliver maximum results. Includes people, process, budget, deliverables and strategic direction.




DUTIES & RESPONSIBILITIES: 

+ Build and maintain a high-performing team; select, develop, coach, reward and recognize team members.

+ Manage front-line / professional support teams within an operational unit; recruitment, selection, performance management, development and rewards.



+ Manage work distribution, resource management and staffing levels within workgroup

+ Assist in / develop team goals, priorities and metrics.


+ Monitor progress toward goals, analyze variances, take correction action and adapts plans and priorities to address resource and operational challenges.


+ Provide staff with on-going coaching and performance feedback.


+ Resolve e...