General Summary

Provide leadership & guidance to Kia Dealers in assigned District. Responsible for training & assisting Dealers in areas of Warranty Administration, Parts & Service performance and profitability, Technical advice, Kia Protect MBP penetration and CSI Standards & practices. Accountable for Parts Targets and Warranty measurements and CSI results with-in the District.

Please note this position is located at our Regional Office in Montreal, Quebec.

Essential Duties and Responsibilities

Please note that this position is located specifically in Quebec.

• To ensure Dealers provide competent quality service to enhance the Kia product, experience & CSI. Participate in & conduct training meetings as required.
• Provide Dealerships with guidance, best practice initiatives, marketing and coaching in all Fixed Operations related areas including Kia Protect MBP penetration, and compliance with KCI wa...