Oversee the company's fleet of trucks (maintenance, scheduling, fuel, tracking). Ensure vehicles comply with safety and regulatory requirements.
Coordinate repairs and preventive maintenance.
Plan and schedule daily/weekly deliveries. Assign drivers and routes for maximum efficiency.
Monitor delivery progress and resolve delays or issues.
Supervise distribution staff (drivers, dispatchers, warehouse support if applicable). Manage workflow to ensure on-time deliveries.
Develop and implement distribution policies and procedures.
Serve as the point of contact for customers regarding delivery times. Handle delivery-related inquiries and complaints.
Ensure customer satisfaction through timely updates and issue resolution.
Monitor logistics KPIs (on-time delivery rate, transport cost, route efficiency). Work with suppliers and internal departments to ensure smooth operations.
Optimize cost and efficiency in logistics and distribution operations.
Maintain records...