The Director, Retail Mortgage Originations directs and manages mortgage loan production through Mortgage Originators, WPCU member centers, the WPCU Internet web site, real estate agents and builders . The Director is responsible for member service, quality control, leadership development, and profitability in the department. These duties include responsibility for corporate policies and procedures regarding mortgage originations and compliance with applicable laws.


+ Monitors quality of work performed in the Retail Mortgage Department and quality of the first mortgage portfolio using reports regularly generated from the lending system, core system, and from our mortgage servicer to hold staff accountable for meeting and often exceeding minimum performance standards for productivity, member service, and profitability of the mortgage loan portfolio and the business unit. Ensure assigned business units are operating efficiently and reliably, and comply with applicable laws,...