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Job Description
As the Director of Product Design at Manulife, you will lead the practice across Canada segment, driving vision, elevating craft, and ensuring efficient, high-performing design delivery across every initiative.
Reporting to the AVP, Product Design, you’ll help lead the build of a future‑ready practice by partnering with the Director of DesignOps & AI to embed responsible AI, modernize workflows, and ensure the team is set up to gain the skills required for the future of product design. You’ll coach a multidisciplinary team delivering simple, fast, inclusive, end‑to‑end digital experiences across web and native mobile.
Position Responsibilities:
Strategic design execution: 25%
Turn insights into action: Partner with Research, Service Design, Engineering, Product, and senior leaders to transform customer insight into measurable experience improvements and business impact for the Canada segment.
Drive AI ‑powe...