Job Summary:

The Director, Patient Access is responsible for providing strategic and operational leadership for patient access services within the healthcare facility. This role encompasses oversight of budgeting, staffing, resource allocation, and the design and implementation of process improvements to ensure efficient and high-quality patient access operations. The Director fosters cross-functional collaboration, drives innovation, champions customer service excellence, and ensures compliance with regulatory, financial, and organizational standards.

Essential Responsibilities:


+ Manage budgets, staffing, and resource allocation for patient access services to support both day-to-day operations and strategic initiatives.

+ Drive process improvements and lead change management initiatives across patient access workflows.

+ Oversee execution and training in researching, handling, and mailing member-financial records, ensuring timely and a...