Elevate operational efficiency as Manulife's Strategic Director of Transformation Delivery. Focus on Continuous Improvement and low-code initiatives to spearhead Canada-wide transformation efforts.In this pivotal role, you will lead the development of Continuous Improvement capabilities across Group Benefits Operations. Your expertise in technology enablement and strategic leadership will drive impactful transformation initiatives and enhance customer experiences. You will navigate complex challenges while fostering a culture of learning and accountability within CI teams.Key Responsibilities:
• Lead Continuous Improvement efforts across operational teams
• Apply improvement methodologies rigorously
• Foster a learning culture in Continuous Improvement
• Oversee governance of CI portfolio initiatives
• Collaborate on enterprise-level improvement opportunitiesRequirements:
• Experience in Group Benefits or Financial Services
• Expertise in low-code or automation too...