Strategic Leadership & Operations

• Oversee all day-to-day spa operations ensuring efficiency service excellence and brand alignment
• Develop and execute strategic plans to drive growth and positioning of the spa
• Establish and enforce departmental and facility policies and procedures
• Ensure alignment with Standard Operating Procedures and company values

Team Development & Leadership

• Recruit train motivate and develop a high-performing Spa team
• Lead performance management engagement and ongoing professional development of all colleagues
• Foster a culture of accountability collaboration and continuous improvement

Financial Management

• Prepare and manage the spas annual operating and capital budgets
• Oversee fiscal analysis cost control and productivity reporting
• Generate and present monthly productivity and performance reports
• Rev...