Director of Rooms | Luxury Resort - Los Cabos

We are currently seeking a Director of Rooms to lead the Rooms Division of Grand Hyatt Los Cabos , an international luxury resort.

We are looking for a service-driven and detail-oriented leader, capable of ensuring exceptional guest experiences while optimizing operational efficiency across all rooms-related departments.

Key Responsibilities:

• Oversee Front Office, Housekeeping, and Guest Services operations

• Ensure service excellence and guest satisfaction standards

• Optimize occupancy, room revenue, and operational efficiency

• Lead and develop high-performing teams

• Maintain brand standards and operational compliance

Ideal Profile:

• Previous experience in a senior Rooms Division role within luxury hospitality

• Strong operational and leadership skills

• Proven track record in guest experience and ...