Description

The Director of Product, Platforms & Operations will own the design and execution of internal platforms and operational systems. This role focuses on identifying fragmented or manual workflows and replacing them with scalable, well-integrated solutions. Day-to-day, this leader will drive discovery and architecture for major systems initiatives, starting with a unified event operating system that serves as the single source of truth for key relationships. The role is highly hands-on: building tools directly in Airtable or similar platforms, configuring automations, writing queries, testing APIs, and partnering closely with engineers to ship production-ready workflows. This role works cross-functionally with events, revenue, editorial, audience, and finance teams to translate competing needs into clear system designs. The Director will also apply AI and automation thoughtfully, identifying where LLMs or intelligent workflows can meaningfully reduce complexity while av...