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Philippines

Full-time

We are seeking a high-performing Director of Operations to lead our day-to-day business operations and drive strategic execution. This role plays a key part in overseeing operational performance, managing cross-functional teams, optimizing internal processes, and ensuring we exceed client expectations and company goals.

Key Responsibilities:

• Lead and oversee operations across multiple business units, departments, or client accounts.
• Develop and implement strategic operational plans that align with company goals and growth targets.
• Monitor key performance indicators (KPIs) and ensure service level agreements (SLAs) are consistently met or exceeded.
• Champion operational excellence by streamlining workflows, reducing costs, and improving efficiency.
• Manage, me...