Responsabilités

Leadership over the Network Operations Centre supporting Canada, US and International Network Services. Responsible for Monitoring, service restoration, changes, support, and directs day-to-day Network Operations activities. Manages 7/24/365 network operations to run the mission critical systems for the company ensuring business service levels are met and environments are effectively managed. Monitors and ensures service stability and restoration of Network infrastructure and related services in a timely manner. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures a...