Director of Laboratory Operations - Vital Tears
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Job Description
Position Purpose This mission centered position is responsible for overseeing end-to-end production of Autologous Serum Eye Drops (ASED) at commercial scale and leading an aseptic operations team across collection intake, aseptic filling, labeling/packaging, QA/QC interface, and distribution, ensuring compliant, safe, reliable, and cost-effective operations. Responsibilities Lead day-to-day manufacturing operations for ASED: staffing, scheduling, floor management, and performance for ~25 FTEs across multiple shifts. Generate and analyze key performance indicators and other metrics to monitor laboratory performance for operational performance. Achieve OTIF (On-Time In-Full) β₯ 98%, RFT (Right First Time) β₯ 99%, scrap/rework β€ target, and COGS/order reduction within the first 12-18 months of employment. Support the annual budgeting by leveraging data-driven analysis to optimize resource allocation, reduce costs, and evaluate equipment and materials for operational efficiency. Maintain...