Summary This position is located in the Center of Medicare, Medicare Enrollment and Appeals Group, Centers for Medicare and Medicaid Services (CMS). As the Director, Medicare Enrollment and Appeals Group, you will provide executive leadership for a comprehensive program to develop and implement national policies and procedures of enrollment and disenrollment for both Original Medicare and the Part D and MA programs, claims-related hearing, appeals, and grievances processes for all Medicare Parts. Responsibilities Serves as the principal advisor to CMS leadership on Medicare eligibility, enrollment, entitlement, appeals, grievances, and dispute resolution policies for Medicare Parts A, B, C, and D. Directs and oversees all functions of the Medicare Enrollment and Appeals Group (MEAG), establishing strategic goals, managing operations, evaluating performance, and resolving complex policy and operational issues. Promotes quality management principles, including teamwork, customer focus, e...